I bought a VW Golf GTI in 2008, and another this year (a 2019 model), and both experiences were pleasant and relaxing (certainly compared to any other car buying experience). They had several models in stock with stick shifts both times (almost impossible to find at any other VW dealers in NM), and one we selected (GTI with Autobahn package) is beyond any car I've ever owned. And the price we paid was a great price according to every online resource I've found. I can't speak about the service department because I live in Santa Fe.
Chelvin and James are amazing!! Everyone there is so helpful and answered all my questions. I was referred to University VW by a friend. And I’m so glad I took their advice!! You guys rock!!
I have reviewed University Volkswagen before and still hold them in the highest regard for how I’ve been treated.This time Jonathan Tondreau was my service rep. Chrystal checked me in. The work was finished in a shorter time than expected. I am very satisfied with UV. I’ll I continue to be a satisfied customer at University V W. Julia Ebinger was my service advisor. She checked me in and pointed me in the direction of a great place to eat within a short walking distance. Everything was completed in the stated time.Karen Kvam
All staff friendly helpful especially Cristal and Jonathan the best thanks again.
Great customer service they take care of their customers.
Thank you guys for everything. You're absolutely amazing! -Danielle
We went in with an idea as to what we wanted! Jeff patiently walked us through several models of both Mazda and VW. He gave us pros and cons to both and helped us decide what would be the best fit for our growing family. Once we decided on a vehicle, Matt worked a deal for us that was reasonable and suitable to our financial needs! Muhammad then walked us through financing, step by step- explaining the entire financial piece. We did come in close to closing, with a financial decision. But, again, this team we worked with exuded patience ...