Customer Testimonials
Fantastic dealership. Matt, Nick, and Bob are all incredible people and were very helpful throughout the entire process.
Purchased my first brand new car from here in 2016. They went above and beyond to help me find what was best for me. The only part of the purchasing process that I didn't like was the high pressure to buy their car care package, or whatever it's called. You don't need that, just decline it when they ask. I also love their service department. They've done a great job maintaining me car for me, and even covered some parts under my warranty even though the warranty had expired days before I brought my car in. They have this really cool thing that they do where the mechanic takes a detailed video and texts it to you before they call you so that you can see first hand what needs to be done. I love that. Everyone's always really friendly and seems happy to be there. No, you're not going to be able to come in for a 15 minute oil change. It's just not gonna happen. Plan to drop your car off, take the FREE shuttle back home or to work, and come back in a few hours. It's not that big of a deal. I highly recommend them if you're in the market for a new or used car. They will take care of you!
Great service and process is seamless just wish some services weren't so costly!
Best car purchasing experience ever. Both the sales department and service depart go beyond the call of duty to give customers a wonderful experience. University Volkswagen worked tirelessly to address my car repair needs. Charles Kimbell, along with the rest of the staff at University Volkswagen are a customer service focus dealership. The service department even top off my gas and wash my car. I really have come to enjoy getting to know the staff over time and I woul...d not take my vehicle anywhere else. First experience: This Volkswagen dealership goes the extra mile repair and rectify even the most hard to diagnose issues. See More
Best car purchasing experience ever. Both the sales department and service depart go beyond the call of duty to give customers a wonderful experience. University Volkswagen worked tirelessly to address my car repair needs. Charles Kimbell, along with the rest of the staff at University Volkswagen are a customer service focus dealership. The service department even top off my gas and wash my car. I really have come to enjoy getting to know the staff over time and I would not take my vehicle anywhere else. First experience: This Volkswagen dealership goes the extra mile repair and rectify even the most hard to diagnose issues.
Fast, friendly, professional and knowledgable...THANX GUYS n CRYSTAL
The service department at University VW always takes care of me! Amazing customer service. Crystal is amazing!
