Had a fantastic 2nd buying experience at University Mazda. Everyone is very pleasant and it is evident that they want you to have a wonderful stress free buying experience. They are non pressure which is always nice. My salesman Sammy was great!
University has been my dealership for years! They make me feel like one of the family when I go in. Have purchased several cars and always go there for service. Their sales department is very knowledgeable and has never pressured me into buying something. The service and parts departments are number one. I am met promptly, told what they will be doing and kept informed. When my car is ready they find me and escort me to the cashier. Recommend them 100%.
This was by far the easiest car purchase I have experienced. Carl was so friendly, knowledgeable, and most importantly, not pushy. Matt was also very pleasant to work with. I highly recommend University Volkswagen!
Excellent service from beginning to end. Jonathan took care of the scheduling and got the car in as quickly as they could. Crystal was amazing and double checked my bill and found an error in my favor. I will definitely be coming back for service here.
We went to try out a Mazda Miata and realized it wasn’t comfortable for my wife or me. Was about to leave and noticed a VW Beetle convertible. Thought what the heck we’ll try it. Not bad overall and nicely priced. Wasn’t a Mini, which we liked, but turns out this dealership was the only one willing to take our unusual trade. However, after reading the reviews here we were leery on dealing with the folks at University. Not anymore though. They treated us to lunch while the car we chose went through final prep. Loan approval went quick and our salesmen Jeff and James as well as the Mazda and VW managers were great. Finance was low pressure and fast. Parts treated us great on our accessories. We haven’t interacted with service beyond meet and greet. After initial hiccup was resolved, the Costco pricing went off without a problem. Highly recommend.
Great service, my service advisor Julie Ebinger was awesome, even gave me a follow up call. With prior cars I usually did not take them to the dealer but I feel that's the best bet for my Mazda6.Al Hidalgo