Over 0 Google Reviews | 4.6/5 Rating
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My wife and had a canceled flight so we were renting a car to drive home. We were driving by chose to look at a used car that caught our eye. The sales associate was very helpful. The staff from financing to detail were great. They were upfront on pricing and anything that was wrong with the used vehicle (which was very minor). My wife and I took a chance and bought the vehicle. The staff took care of the sale quickly so we could continue our long drive home. It was the best long drive home we ever had. ...
Cars
Feb 24, 2023
My sales advisor was Gavin Collins. He is a great guy all around. Knowledgeable, professional and took care of us before, during, and after we purchased a vehicle. I highly recommend reaching out to Gavin If you decide on University Mazda and Volkswagen.
Cars
Aug 15, 2022
Best experience ever in purchasing a car! I have bought a few, but have never felt more comfortable and I pressured to buy now than I did here. Every step of the process was pleasant and the car!!! A Mazda CX-30 Premiere in The most beautiful paint is still impressing me! Soul Red Crystal-Mazda can’t be beat in the paint department! The driving experience and the technical features are top-notch. Then there’s the Bose stereo system…Wow!
Immanuel in sales, Crystal and Jeff in financing were outstanding in every single way in their customer service skills! Sometimes you ...
Cars
May 29, 2022
I have been assured that they will take care of this the complete amount.
They took our trade-in car but didn't pay off the bank, now we're on the hook.
Bought a Passat traded in a Golf Wagon on May 25th. Had a very positive sales experience. Just got a call from the bank where we financed the Golf Wagon, University Volkswagen hasn't sent in the payoff check yet. Since it was a month ago and the payment is due today we owe additional money on the loan through no fault on our part. They have had ...
DealerRater
Jun 21, 2021
I bought a VW Golf GTI in 2008, and another this year (a 2019 model), and both experiences were pleasant and relaxing (certainly compared to any other car buying experience).
They had several models in stock with stick shifts both times (almost impossible to find at any other VW dealers in NM), and one we selected (GTI with Autobahn package) is beyond any car I've ever owned. And the price we paid was a great price according to every online resource I've found.
I can't speak about the service department because I live in Santa Fe.
Cars
Mar 25, 2020
Live in Henderson Nevada and purchase a used car from University Mazda Volkswagen on line, thank you Nick Walker for making this deal easy,Nick is the best!
Cars
Dec 20, 2019
We went to try out a Mazda Miata and realized it wasn’t comfortable for my wife or me. Was about to leave and noticed a VW Beetle convertible. Thought what the heck we’ll try it. Not bad overall and nicely priced. Wasn’t a Mini, which we liked, but turns out this dealership was the only one willing to take our unusual trade. However, after reading the reviews here we were leery on dealing with the folks at University. Not anymore though. They treated us to lunch while the car we chose went through final prep. Loan approval ...
Cars
Jun 9, 2019
Best car purchasing experience ever. Both the sales department and service depart go beyond the call of duty to give customers a wonderful experience.
University Volkswagen worked tirelessly to address my car repair needs. Charles Kimbell, along with the rest of the staff at University Volkswagen are a customer service focus dealership. The service department even top off my gas and wash my car. I really have come to enjoy getting to know the staff over time and I would not take my vehicle anywhere else.
First experience:
This Volkswagen dealership goes the extra mile repair and rectify even the ...
Cars
Jun 15, 2018
Extremely happy with the service department! After receiving horrible customer service from Garcia Uptown Volkswagen and Garcia Volkswagen of Santa Fe and months of unresolved issues, Crystal (service advisor) and Brian (service tech) at University Volkswagen were able to fix my noise issue and oil leak within a week. Both Crystal and Brian were understanding, thorough, and professional. They offered me a loaner vehicle and covered gas while my 2018 Tiguan was being repaired. I wish I had purchased my vehicle from them in the first place and not Garcia.
DealerRater
May 1, 2018
I am very happy with their service. You need to make an appointment because they are busy. But they don't tack on all kinds of extras. They have been very honest from my experience.
Cars
Mar 13, 2018
Service Your Vehicle
In our service department, we feature genuine factory authorized Mazda VW parts and accessories and highly-trained technicians. Our quick lane oil change service offers immediate and prompt service, including lube, oil and filter changes, tire rotation and brake inspection, fluid inspection/fill and battery testing. Sit back and relax because Mazda VW Service Center will handle the rest from here. Now serving the great communities of the Bernalillo County car and truck market!
Welcome to
University Volkswagen Mazda
Serving the greater Downtown Albuquerque area, University Volkswagen Mazda carries the full line of Mazda and VW vehicles under one roof. Whether you are shopping for a new or pre-owned vehicle in the Uptown Albuquerque, our friendly and knowledgeable staff will help make your purchase a pleasant experience.
University Volkswagen Mazda of Bernalillo County is known for providing superior automotive customer service and features an extensive inventory of new and pre-owned vehicles.
Get Directions |
5150 Ellison St. NE Albuquerque, NM 87109
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