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Extremely happy with the service department! After receiving horrible customer service from Garcia Uptown Volkswagen and Garcia Volkswagen of Santa Fe and months of unresolved issues, Crystal (service advisor) and Brian (service tech) at University Volkswagen were able to fix my noise issue and oil leak within a week. Both Crystal and Brian were understanding, thorough, and professional. They offered me a loaner vehicle and covered gas while my 2018 Tiguan was being repaired. I wish I had purchased my vehicle from them in the first place and not Garcia.
DealerRater
May 1, 2018
I shopped for a few days looking for that perfect car for the perfect prices and great financing rates. I was ignored at 2 of 4 dealerships, however the minute I came in to University VW/Mazda I was promptly greeted by Mikey the salesman. It just got better and better from there. Special thanks the Matt the Sales Manager and Luis in Finance.You, have a customer for life. I have already sent you a referral that bought already. Thanks guys for being so genuine.
DealerRater
Sep 11, 2016
1.20.15
I am not sure I have EVER had such a smooth, easy, pleasant car-buying experience thanks to Nick Walker and Tavio Borba! From start to finish it was easy-peasy. I had no angst, no haggling, no BULLSHIT! Picked up my pretty little red Mazda Miata MX-5 on Martin Luther King's Birfday and I was lucky enough to tool around Los Lunas and ABQ with the TOP DOWN in January!
Walker and Borba did just what they said they would, when they said they would! They were efficient, friendly, professional and when the time comes, I will seek out University ...
DealerRater
Jan 20, 2015
was pleased with our overal experience. took a little long to get a answer from the bank. but the mazda 6 we got made that all ok.
DealerRater
Jan 2, 2013
Relocating into the area, I needed to purchase a new vehicle for business travel. As I was commuting between locations, I looked into a number of dealers and provided a timeline for when I would be ready to purchase. University Mazda and in particular, Nick Walker, was the only one who didn't apply what I term the full court press in trying to get you to buy on your first look in the door. Nick was very accomodating in scheduling numerous visits and to answer questions as they came up. While it took about 3-4 weeks to complete the ...
DealerRater
Jan 1, 2013
Great dealership to do business with! Reggie and Matt made the transaction go smoothly and easily. Very honest. I would recommend them to my family and friends.
DealerRater
Dec 25, 2012
Service Your Vehicle
In our service department, we feature genuine factory authorized Mazda VW parts and accessories and highly-trained technicians. Our quick lane oil change service offers immediate and prompt service, including lube, oil and filter changes, tire rotation and brake inspection, fluid inspection/fill and battery testing. Sit back and relax because Mazda VW Service Center will handle the rest from here. Now serving the great communities of the Bernalillo County car and truck market!
Welcome to
University Volkswagen Mazda
Serving the greater Downtown Albuquerque area, University Volkswagen Mazda carries the full line of Mazda and VW vehicles under one roof. Whether you are shopping for a new or pre-owned vehicle in the Uptown Albuquerque, our friendly and knowledgeable staff will help make your purchase a pleasant experience.
University Volkswagen Mazda of Bernalillo County is known for providing superior automotive customer service and features an extensive inventory of new and pre-owned vehicles.
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5150 Ellison St. NE Albuquerque, NM 87109
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Contact
505-761-1900
Call Now5150 Ellison St. NE • Albuquerque, NM 87109
Get DirectionsToday's Hours:
Sales: Closed
Service: Closed
Parts: Closed
